Process: Quote Generation
- Sales
- SAP/ERP Order entry
- BOM
- Accounts
- Procurement
- Quality
- Role-based Dashboard
Process description:
- Inquiries: Customers send specifications via email.
- Specifications: Salespeople manually read, understand, and map these to internal part numbers.
- Costing: Manual lookup in workbooks for each part's cost.
- Profit: Manually add variable margins based on customer.
- Quote creation: Generate and send quotes in varying formats.
Objective:
To optimize and automate the quote generation, enhancing consistency, accuracy, and tracking.
Challenges:
- Inconsistency in specification formats.
- Tedious manual lookup for part numbers.
- Manual margin addition leading to inconsistencies.
- Non-standardized quote formats.
- No transparency on quoted values & applied margins.
- Lack of insight into reasons for order rejection.
Solution:
- Create a comprehensive database of part numbers and specifications.
- Bot scans inquiries and uses Gen AI to interpret and map specifications.
- Salespeople validate bot results, adjust margins, and generate PDF quotes.
- Captured quote details in a database for improved analytics.
- Automated follow-ups.
- Closed loop feedback for the failed orders.
Tools Automated:
Technology Used:
Industries Applicable:
- Manufacturing
- Automotive
Benefits:
- Streamlined and automated quote generation.
- Uniformity in quote presentation.
- Enhanced transparency and tracking.
- Insights to refine future sales strategies.
- Automated reminders and follow-ups.
- Comprehensive value tracking, enhancing analytics.